Quality
Over many years, Community Bridging Services (CBS) Inc. has embraced and embedded a Quality Management System (QMS) that has created a solid foundation and framework to ensure that the quality of our services is always at the forefront of everything we do.
Our QMS provides a framework to:
- Continuously monitor and improve our performance
- Review and update policies/ procedures in accordance with legislation
- Achieve client satisfaction from commencement to completion of a program/ service
- Ensure that clients are involved at all levels
- Conduct regular internal audits
- Identify opportunities for improvement.
At CBS Inc., we are proudly certificated against the following standards:
- National Standards for Disability Services (NSDS)
- National Disability Insurance Scheme Practice Standards
- Mental Health First Aid Australia – SILVER Mental Health First Aid Skilled Workplace
- ISO 27001 DESE ISMS Scheme
Suggestions Compliments Concerns
CBS Inc. is committed to providing the best possible support we can to all our clients. To do this we appreciate and rely on your feedback.
We welcome recognition of excellence as well as concerns you may have and suggestions for improvements.