Community Concierge SA
Great Service with a Smile –
Let us be seen for our abilities, not our disabilities.
On 26 September 2011, CBS began the first day of our Community Concierge SA service, at the reception desk of the Aurora on Pirie building located at 147 Pirie Street on the picturesque Hindmarsh Square, Adelaide.
CBS has our corporate offices located within this building.
The service took about eight months of negotiating with the Community Corporation and the developer – Urban Construct, who both supported the project.
After the initial trial period, the service proved its value and the contract within this building is now ongoing.
Community Concierge SA currently provides a reliable, professional and respectful service to about 190 businesses within the building and to their clients.
What makes this program so significant and unique is that it places people with a disability as the face of a building and the first point of contact for over 100 businesses. It has people without a disability coming to a person with a disability for help. The success has been great for everyone involved. To quote Concierge employee Ilona, “Great Service with a Smile – Let us be seen for our abilities not our disabilities.”
Interview with Freddie Brincat and Mark regarding CCSA